Privacy Policy

At VousRdv.fr, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website VousRdv.fr and use our services.

  1. Information We Collect
    1. Personal Information
      When you use our website, we may collect personal information that you voluntarily provide to us, such as:
      • Email address
      • Phone number
    2. Usage Data
      We may collect information about your interaction with our website, including:
      • IP address
      • Browser type
      • Device information
      • Pages visited
      • Time and date of visits
    3. Cookies and Tracking Technologies
      We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files placed on your device that help us understand your preferences and track your usage patterns.
  2. How We Use Your Information
    We use your information for the following purposes:
    • To provide and maintain our services
    • To process transactions and manage subscriptions
    • To send you notifications and alerts related to your appointments
    • To improve our website and services
    • To communicate with you regarding updates, offers, and customer support
    • To comply with legal obligations
  3. How We Share Your Information
    We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
    • Service Providers: With third-party vendors who assist us in operating our website, processing payments, or delivering services, under strict confidentiality agreements.
    • Legal Requirements: When required to do so by law or in response to valid requests by public authorities.
    • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.
  4. Data Security
    We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  5. Access and Correction
    You have the right to access, correct, or delete your personal information. You can request these actions by contacting us through the information provided below.
  6. Cookies
    You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
  7. Consent to the Use of Cookies
    For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com, referred to as CookieFirst.
    When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.
    CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).
    Data Processing Agreement
    We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
    Server Log Files
    Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:
    • Your consent status or the withdrawal of consent
    • Your anonymised IP address
    • Information about your browser
    • Information about your device
    • The date and time you have visited our website
    • The webpage URL where you saved or updated your consent preferences
    • The approximate location of the user that saved their consent preference
    • A universally unique identifier (UUID) of the website visitor that clicked the cookie banner
  8. Third-Party Links
    Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.
  9. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.